Effective Date: May 7, 2026
Company: Arnold and Sons Plumbing & Excavation
Jurisdiction: Pennsylvania (Allegheny, Westmoreland Counties, and surrounding areas)
Governing Law: Commonwealth of Pennsylvania
1. Professional Estimates & Scope of Work
Arnold and Sons provides comprehensive residential, commercial, industrial, and municipal plumbing and excavation solutions.
- Preliminary Estimates: All initial quotes provided via phone, email, or https://arnoldsplumbing.kinsta.cloud/ are non-binding.
- Diagnostic Precision: Because we specialize in complex restorations (including vertical stacks in high-rises), a Video Inspection is required to identify the exact cause of failure before a fixed-rate contract is issued for SIPP or CIPP lining.
- Sub-Contractor Partnerships: We act as an ideal sub-contract partner for larger construction projects. In such cases, our liability and scope are governed by the primary contractor agreement.
2. SMS & Mobile Messaging Consent
By contacting us at (724) 224-3498 or requesting a free estimate online, you expressly consent to receive SMS messages from Arnold and Sons for:
- Service Logistics: Appointment confirmations, technician ETAs, and scheduling updates.
- Technical Documentation: Digital delivery of video inspection footage, project photos, and estimates.
- Project Management: Coordination of complex excavation or industrial restoration timelines.
- Opt-Out: Reply STOP to cancel. Standard message and data rates apply.
3. Professional Standards & Experience
Since 1969, we have specialized in solving the region's toughest plumbing challenges. We are a family-run business, fully licensed and insured, with a Better Business Bureau A+ rating. We adhere to all Pennsylvania plumbing codes and municipal regulations (including Lower Burrell code compliance).
4. Punctuality & Regional Service Factors
We serve Natrona Heights, Lower Burrell, New Kensington, and beyond. While we prioritize promptness, we are not liable for delays caused by:
- Heavy regional traffic or bridge restrictions in the Allegheny Valley.
- Severe weather conditions affecting safe excavation or pool line repairs.
- Delays in utility markings (PA One Call 811) or municipal permit processing.
5. Advice & Restoration Disclaimer
Information on our website regarding trenchless SIPP/CIPP lining and hydro jetting is for educational purposes. Every infrastructure—from high-rise vertical stacks to industrial sewer lines—is unique; digital content is not a substitute for an on-site professional diagnostic.
6. Limitation of Liability
To the extent permitted by Pennsylvania law, our liability is limited to the total amount paid for the service rendered. We are not responsible for the structural failure of pipes that were already collapsed or structurally absent prior to the cleaning and restoration phase.